Returns & Exchanges

At Radioddity, we stand by our gear and offer a 30-day money-back guarantee to ensure you are fully satisfied with your purchase. If your equipment isn't the right fit for your setup, we make the return and exchange process simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation for the return.

• 2.
  Receive Return Authorization

  Once approved, our team will provide you with a Return Merchandise Authorization (RMA) number and the appropriate shipping address.

• 3.
  Pack and Ship

  Securely pack the item in its original packaging including all accessories and manuals, then ship it back using a trackable service.

• 4.
  Inspection and Refund

  After our technicians inspect the device for original condition, we will process your refund or exchange within 3-5 business days.